20-08-2004

Chinese to computerise PTCL billing and customer care

via www.dailytimes.com.pk

The state-run Pakistan Telecommunication Company Limited (PTCL) has hired a Chinese firm to computerise its billing and customer care operations at the cost of Rs 1.8 billion.

Officials at the company said the Chinese firm — ZTE Technologies – will be responsible to automate the whole system within 18 months and complete the task in accordance with international telecom standards…